Management and legislative framework
ISO 9001:2008 offers a structured, systematic approach to process and product quality management, with emphasis on customer satisfaction. It ensures consistency and promotes continuous process and product improvement.
ADCO will consistently provide services that meet or exceed the requirements and expectations of our customers. We will actively pursue ever improving quality through programmes that enable each employee to do their job right the first time and every time.
It is company policy to deal efficiently and effectively with all customer concerns regarding product quality and service and to resolve issues as far as possible to the satisfaction of its customers.
Quality objectives are established and reviewed annually, taking account of market requirements.
Quality assurance is implemented through a quality management system that includes active project management, document control, and clear unambiguous communication procedures.